Keep this thought in mind. We can persuade another person to change their attitude but we can't change it for them. If we are to persuade this person, we should help them start focusing on different information to change the input, so they begin to experience a change in output. For example, let's say someone you know is having an attitude problem toward a client, co-worker, or relative and wants, or needs, to change it. You could suggest they try following these four simple steps:
- At the top of a sheet of paper write these words: I Like this person because..., and then list everything you like about him or her.
- After you completed the list, change the word like to love.
- Then stand in front of a mirror and read your list out loud with enthusiasm.
- Keep the list with you and repeat step three until your attitude toward the person begins to change
This process helps them to change from being a fault finder to becoming a good finder. Soon their attitude will begin to change. And so will your experience dealing with this person.
Zig Ziglar provides a great story that illustrates how these simple steps helped a women who was frustrated with her job and struggling with her attitude - to change her attitude.
